At Shop Laundry 247, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect product, our simple 7-day return and exchange policy ensures you get a quick replacement or full refund without any hassle.

To be eligible for a return or exchange, your item must be unused, in the original condition that you received it, and sealed in its original product packaging. Items returned with missing parts, broken seals, or signs of usage will not be eligible for a full refund.

For damaged or wrong items received, please record a quick unboxing video or take clear photos upon opening the package. Contact our support team within 48 hours of delivery so we can immediately arrange a return pickup or swap service.

Once your returned item is received and inspected at our fulfillment center, we will process your refund via Bank Transfer, EasyPaisa, or JazzCash within 3 to 5 business days.

Email: Grandtechmart@gmail.com

Customer care number: +92 3494984113

Return Window: 7 Days Easy Return / Exchange

Payment Method: Cash on Delivery (COD) Only

Processing Time: 3-5 Working days

Return Courier Fee: Free for damaged/wrong items